General Terms and Conditions (GTC) for Mountain Bike Tours
(05.01.2026)
§ 1 Scope of Application and Tour Operator
These General Travel Conditions (GTC) govern the contractual relationship between dirtlej GmbH, Im Wörth 5, 79576Weil am Rhein, Germany (hereinafter referred to as the “Tour Operator”) and the participants of the mountain bike tours (hereinafter referred to as the “Customers”).
The Tour Operator acts as a tour operator within the meaning of §§ 651a et seq. of the German Civil Code (BGB) and is the sole contractual partner of the Customer.
§ 2 Subject Matter of the Contract and Image Material
The Tour Operator offers the organization and execution of mountain bike tours as package tours. The scope of services results from the respective tour description on the website or in the booking documents.
The image material used to illustrate the offered camps and events serves solely for general visualization and non-binding description of the services. Minor deviations from the images (e.g. in color, shape, or equipment) are possible; the essential service remains unaffected.
Unless explicitly stated otherwise, the following are generally not included in the price: travel to and from the meeting point, meals, beverages, rental fees for equipment, and insurance. All prices are final prices.
§ 3 Booking and Conclusion of Contract
The Tour Operator’s offers on the website, in brochures, or other media do not constitute a binding offer. By booking a tour, the Customer submits a binding offer to conclude a contract.
Registration may be made in writing (e.g. by email, registration form) or verbally. The contract is only concluded upon written confirmation of the booking by the Tour Operator.
§ 4 Payment
After receipt of the booking confirmation, a deposit of 30% of the travel price is due within 10days. The remaining balance must be transferred to the Tour Operator’s account no later than 30 days before the start of the tour. Suspension or delay of payment does not constitute a valid cancellation (withdrawal) of the contract.
Short-notice bookings (received less than fourteen (14) days before the start of the tour): the full travel price is due immediately upon confirmation of the booking.
§ 5 Withdrawal and Cancellation by the Customer
The Customer may withdraw from the contract at any time before the start of the tour. The withdrawal must be made in writing.
In the event of withdrawal, the following flat-rate cancellation fees apply:
|
Time of cancellation |
Cancellation fees (% of the trip price) |
|
Up to 30 days before the start of the tour |
20% |
|
29 to 22 days before the start of the tour |
30% |
|
21 to 15 days before the start of the tour |
50% |
|
14 to 7 days before the start of the tour |
75% |
|
From the 6th day before the start of the tour |
90% |
|
Failure to attend without cancellation (no-show) |
100% |
Unavoidable, extraordinary circumstances: The customer may withdraw from the contract free of charge if unavoidable, extraordinary circumstances occur at the destination or in its immediate vicinity which significantly affect the execution of the package tour or the transport of persons to the destination (§ 651h (3) BGB).
Substitute participant and transfer of contract: The traveler may declare within a reasonable period before the start of the trip (e.g. up to 7 days) that a third party will assume the rights and obligations arising from the package travel contract in their place (§ 651e BGB). A processing fee of €50 will be charged for this. The organizer may object to the substitution if the third party does not meet the travel- or sport-specific requirements.
§ 6 Cancellation and termination by the organizer
6.1 Withdrawal before the start of the course
The organizer may withdraw from the contract if:
a) The published minimum number of participants is not reached by 14 days before the start of the tour. In this case, all amounts paid will be refunded to the customer immediately; any further claims by the customer are excluded.
b) The customer is in default of payment of the agreed remuneration or a substantial part thereof.
6.2 Force majeure and termination for good cause
In the event of adverse weather conditions, force majeure or for safety reasons, the organizer may cancel the tour at shortnotice or change the route. Amounts already paid will be fully refunded in this case.
After the start of the tour, the organizer may terminate the contract without notice if there is good cause (e.g. persistent disruption despite a warning). In this case, the organizer retains the right to the agreed remuneration, but must offset the value of expenses saved as well as any amounts gained or maliciously not gained through alternative use of the service.
§ 7 Duties and responsibility of participants
Each customer must have sufficient physical fitness and endurance to participate. Wearing a helmet is mandatory for the entire tour. Wearing protective gear is strongly recommended.
For safety reasons, the instructions of the guide must always be followed. Each customer is responsible for their own equipment (e.g. mountain bike, helmet) and must check it for proper condition before the start of the tour.
§ 8 Liability
10.1 Principle of limitation of liability
The organizer’s liability for damage suffered by the customer is excluded unless the damage is based on intentional or grossly negligent breach of duty by the organizer or by a legal representative or vicarious agent. The execution of the tour lies solely in the responsibility of the respective guide.
8.2 Liability not affected
Liability for damages resulting from injury to life, body or health caused by negligent breach of duty by the organizer or a vicarious agent remains unaffected.
8.3 Special limitation of liability for property damage
Due to the particular risks associated with the sport of mountain biking, the organizer’s liability for property damage suffered by the customer in cases of slight negligence is limited to three times the course price. This limitation does not apply if the slight negligence concerns the breach of an essential contractual obligation (cardinal obligation).
§ 9 Customer’s own responsibility
The customer is aware that the sport of mountain biking involves inherent risks and dangers. Participation in the course is at the customer’s own risk and responsibility. The customer is responsible for complying with road traffic regulations. The organizer expressly recommends that the customer take out accident insurance and personal liability insurance.
§ 10 Data protection
10.1 Principle of processing
The organizer processes the customer’s personal data exclusively for the performance and execution of the contract and in accordance with the statutory provisions of the GDPR and the BDSG.
10.2 Data for contract fulfillment
The personal data required for the fulfillment of the contract is used to process the booking and carry out the course. Data is only passed on to third parties insofar as this is necessary for the fulfillment of the contract.
10.3 Processing based on separate consent
Any further processing of data (e.g. for passing on contact details to other course participants or for the use of image/audio material for advertising purposes) will only take place if the customer has given separate written consent, which can be revoked at any time.
10.4 Reference to the privacy policy
Alle detaillierten Informationen über Art, Umfang, Ort und Zweck der Erhebung, Verarbeitung und Nutzung der personenbezogenen Daten, die Rechtsgrundlagen sowie die Betroffenenrechte des Kunden finden sich in der Datenschutzerklärung des Veranstalters, welche auf der Website des Veranstalters abrufbar ist.
All detailed information on the type, scope, location and purpose of the collection, processing and use of personal data, the legal bases and the customer’s rights can be found in the organizer’s privacy policy, which is available on the organizer’s website.
§ 11 Place of jurisdiction, applicable law, general provisions
11.1 Place of jurisdiction and place of performance
The place of jurisdiction and place of performance is the registered office of the organizer if the customer is a merchant, a legal entity under public law or a special fund under public law, or if the customer has no general place of jurisdiction in Germany.
11.2 Applicable law
The entire contractual relationship is governed exclusively by the law of the Federal Republic of Germany. The application of the UN Convention on Contracts for the International Sale of Goods (CISG) is excluded.
11.3 Contract language
The language governing the contract is German.
11.4 Severability clause
The invalidity of individual provisions of the contract does not affect the validity of the remaining provisions.
11.5 Form of agreements
Abweichungen, Ergänzungen und Nebenabreden zu diesen Geschäftsbedingungen bedürfen zu ihrer Wirksamkeit der Schriftform. Dies gilt auch für die Aufhebung dieses Schriftformerfordernisses.
Any deviations, amendments and ancillary agreements to these terms and conditions must be made in writing to be effective. This also applies to the waiver of this written form requirement.


